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LOCAL Computer Repair Store & IT Support, near you, in Kent!

Remote IT Support

Remote IT Support in Kent, WA

Remote IT Support in Kent, WA

In today’s fast-paced business environment, immediate and reliable technical support is crucial to ensure uninterrupted operations. At our company in Kent, WA, we offer Remote IT Support Services tailored to meet the needs of small businesses. As part of our Small Business IT Support solutions, our remote IT services provide you with quick, efficient, and expert support, no matter where you are. Whether you’re working from your office, at home, or on the road, our team can resolve IT issues in real-time without the need for on-site visits.

Benefits of Remote IT Support

  1. Fast Response Time: With remote access technology, we can resolve your IT problems quickly, minimizing downtime and keeping your business running smoothly.

  2. Cost-Effective: Remote support eliminates the need for costly on-site visits, saving your business time and money. Our expert technicians can diagnose and fix most problems remotely.

  3. Expert Assistance: Our technicians are highly trained and experienced in troubleshooting a wide range of IT issues, from software problems to network configurations. We can handle everything remotely with ease and precision.

  4. Anywhere, Anytime Support: Whether you’re in the office, at home, or traveling, you can access our Remote IT Support services from anywhere. This flexibility ensures you get the help you need whenever you need it.

  5. Comprehensive IT Solutions: From software installations and updates to hardware troubleshooting and network configurations, we cover all aspects of your business’s IT infrastructure.

Looking for a Remote IT Support Expert?

If your business in Kent, WA is looking for professional Remote IT Support, look no further. Our team of experts is ready to help you resolve technical issues efficiently, minimizing downtime and ensuring your business stays productive. Whether you need software support, network troubleshooting, or security updates, we have the knowledge and tools to help, all without stepping foot in your office.

Top 10 Problems That Require a Remote IT Support Expert:

  • Inability to connect to the company network remotely
  • Software installation or update issues
  • Malware or virus infection on a device
  • Slow computer performance due to software or configuration issues
  • Email setup and troubleshooting problems
  • Printer or peripheral device not working
  • Cloud service access or configuration issues
  • Internet connectivity problems
  • Data loss or backup issues
  • Remote desktop access issues

Remote IT Support Services We Offer:

  1. Software Troubleshooting and Installation: We can remotely diagnose and resolve software issues, install new applications, and configure settings to ensure optimal performance.

  2. Network Configuration and Support: If your business is experiencing network issues, we can remotely configure and troubleshoot your routers, switches, and other networking devices.

  3. Security and Malware Removal: Our team can remotely scan and remove malware, viruses, and other security threats, helping to keep your systems secure.

  4. System Monitoring and Maintenance: Proactive monitoring of your systems can help prevent issues before they arise. We provide remote monitoring services to keep an eye on your IT infrastructure 24/7.

  5. Data Backup and Recovery Support: We can help set up and manage remote backups for your critical business data and assist with data recovery should an issue arise.

  6. Remote Desktop Assistance: For day-to-day issues, we can remotely access your desktop to provide hands-on support and resolve problems directly.

  7. Cloud Support: Whether you’re migrating to a cloud platform or managing cloud-based applications, we can assist with setup, maintenance, and troubleshooting.

  8. Email and Communication Support: We provide remote support for email setup, troubleshooting, and managing communication tools like Microsoft Teams, Zoom, or Slack.

  9. Hardware Diagnostics: If you’re facing issues with your hardware, our team can remotely diagnose and suggest the best course of action, helping you avoid prolonged downtime.

  10. Antivirus and Firewall Configuration: Keeping your systems secure is essential. We can remotely install and configure antivirus software and firewalls to protect your business.

100’s of positive reviews from satisfied customers speak for themselves – Pcs Done Right the best in the NW!

PCs Done Right
4.8
Based on 349 reviews
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Russell NakagawaRussell Nakagawa
01:49 24 Nov 24
Purchased a new desktop computer and was looking for someone to set it up and migrate data from the old computer to the new computer. Did my research and decided on PC's Done Right. Called them and to my surprise their tech Andrew was available straight away( I was expecting to have to wait a few days. Within an hour Andrew was at the house and on the job. Andrew was terrific and had the new computer up and running before I knew it. Rates were reasonable, service was efficient and thorough. I would whole-heartedly recommend, and will be back the next I have a IT need.
Kenneth CalsoKenneth Calso
08:31 09 Nov 24
Went in to get my laptop fans replaced and Justin was very detailed and quick with updating on how the repair is going throughout the whole replacement. Good price, quick repair, and amazing communication.
KemzoKemzo
02:07 09 Nov 24
Justin at PC’s Done Right is really HIM! He was really helpful in figuring what was going on with a gaming PC that I built myself recently. Not only did he fix the issue quickly, but he walked me through why it was happening so I could avoid it in the future. Thank you again for your help Justin.
S L DriversS L Drivers
20:08 31 Oct 24
Best small business IT support! always recommend PCsDoneright.
Anita UtgaardAnita Utgaard
18:48 31 Oct 24
Most impressed. The technician arrived within 30 minutes of the initial conversation. Requested service completed promptly. Technician explained the process of the repairs. I would highly recommend PCs Done Right and will call them if needed in the future.
slav potapslav potap
18:21 19 Oct 24
Replaced our old workstation and moved all of our data. Very pleased with communication and great price. Best local service.
Kara DayKara Day
11:23 17 Oct 24
They set up the internet connections to the house. Took pride in work. Fair price. Easy to communicate with.
Pawn ExpressPawn Express
00:11 17 Oct 24
Absolutely outstanding service from Andrew and his team! We have Andrew come out to install new PC's and diagnose any other problems with laptops/computers, and he figures out the problems quickly and efficiently. He took the time to explain everything in a way that was easy to understand and offered several options for repair.The turnaround time was impressively fast, and the prices were very reasonable. I couldn't be happier with the results. Andrew's professionalism and expertise truly set this repair company apart.If you’re looking for reliable computer repair, look no further! I highly recommend Andrew and his team for any tech troubles. Five stars all the way! 🌟🌟🌟🌟🌟
Ben SnavelyBen Snavely
22:25 11 Oct 24
Some of the best customer service I have ever encountered. Justin at PC's Done Right is incredibly knowledgeable, professional, and overall runs a great business. He has taken care of me two separate times on two separate issues, and each time my issue was solved quickly and at a very fair price. If you have a high end gaming PC that is hitting problems, I cannot recommend enough the services that PC's Done Right has to offer.
Gary ThayerGary Thayer
19:25 03 Oct 24
These guys are the best.Thanks for helping me out
Tim VermeulenTim Vermeulen
14:44 14 Aug 24
Great service! Repairs were done so quickly and Justin was very transparent and friendly. Awesome!
Mark E.Mark E.
08:40 14 Aug 24
I have used PC's done right twice now, once for a cranky laptop and recently for a "screaming" fan in my desktop. Both times the service was simply...
TJHooker TJTJHooker TJ
15:07 09 Aug 24
Same day turn around, great prices on service, experienced techs.
Patty F.Patty F.
15:25 31 Jul 24
I needed to arrange for someone to go to an adult family home to help a relative there. He had been transferred to a different room and since the move, none...
Prince VegetaPrince Vegeta
02:29 31 Jul 24
Just came in today and everything was done right amazing service
nicholasnicholas
00:04 31 Jul 24
Robin LantzRobin Lantz
16:25 23 Jun 24
Even though we chose not to have repair done to my laptop due to age and price, it would be wiser to get new one I would still have used. He was very knowledgeable, answered questions, and we both felt we could trust what he was saying. The only thing would say is if you're mobile challenged by stairs, know that's how you have to get upstairs.
Derek M.Derek M.
11:10 05 Apr 24
Justin at PC's Done Right worked on my laptop which I'm sure was a headache but I recommend this business to anyone who needs personalized service.
KaiKai
03:11 04 Apr 24
This is probably one of the best places I have ever been to to repair my computer. Fixed same day, awesome guy named Justin was helpful and polite. On the phone, he knew instantly what was going on. Did not rip me off and gave me a honest price. Sketchy location, but doesn't interfere with any of the work they do. PLEASE SHOW LOVE AND RESPECT TO THIS BUISNESS!! It's a 2 man shop and the fact that those 2 can run an honest repair shop amazes me. Also blew the dust out of my computer for absolutely free during repair. also happy 10 YEARS!!! Honestly this is the first time I have actually had a good time at a repair shop in YEARS. Also, don't believe me? See for yourself. THANKS JUSTIN!ALSO: If your computer doesn't work after repair, please take it lightly for these guys. Again, 2 person crew.
AdanioAdanio
16:49 02 Jan 24
Fixed my desktop computer PC for a great price, I also got priority service. Andrew was very curtious and professional through out the entire process. Would highly recommend the place for all your computer needs.
Mfumu M.Mfumu M.
23:05 19 Jul 23
Highest customer service experience, keep up the good work! Unlike other business, they will attempt to con you. PCs done right has given us a better offer to get a PC that is better than charge us for work knowing too well that the problem will not be solved. We give them the HIGHEST recommendation as a business that look out for its customers.
Cody ChervickCody Chervick
04:15 09 Sep 22
Justin was rhe best. I have an expensive gaming rig that I dropped on the ground. I wanted to have a technician look at it before I stared replacing the case. Justin was able to run diagnostic and everything was fine. I ordered a new case and a new HD to get something out of the hassle. He was able to move everything over quickly. I took a look at it at the shop and everything seemed good. When I got home I realized my old drive was missing. I called Justin and he apologized and made everything right. He replaced the missing drive with a brand new drive. Totally satisfied with my rig and its running like new.
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